Frequently Asked Questions

📦 Shipping

Where do you ship to?

We ship worldwide to 28+ countries including the USA, UK, Germany, France, Australia, Canada, and many more.

How long does shipping take?

International orders typically arrive within 10–20 business days depending on your location. Shipping times may vary due to customs processing.

How much does shipping cost?

International shipping is a flat rate. Orders above a certain amount may qualify for free shipping — check our current promotions!

Will I have to pay customs fees?

Customs fees and import duties vary by country and are the responsibility of the buyer. Please check your local regulations before ordering.

💳 Payments

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal for secure international payments.

Is my payment information safe?

Absolutely. All transactions are encrypted and processed through secure payment gateways.

🔄 Returns & Refunds

Can I return my order?

If your item arrives damaged or defective, please contact us within 7 days of delivery and we will arrange a replacement or refund.

How do I contact you?

You can reach us through our Contact page. We aim to respond within 24–48 hours.